News for 'customer experience'

Oyo appoints ex-IndiGo chief Aditya Ghosh as new CEO

Oyo appoints ex-IndiGo chief Aditya Ghosh as new CEO

Rediff.com16 Nov 2018

Ghosh, 43, will be reporting to 25-year-old Ritesh Agarwal, who founded OYO with a single hotel in 2013.

SEE: First Drive of the All New Scorpio N

SEE: First Drive of the All New Scorpio N

Rediff.com22 Jul 2022

Packed to the brim with features that were missing in its predecessor, the all-new Scorpio N is a huge step forward, says Rajesh Karkera.

5 tips to save money while shopping online

5 tips to save money while shopping online

Rediff.com22 Apr 2021

Did you know that you can bargain with customer care and if you're lucky, you may get your favourite product at an affordable price?

Hisashi Takeuchi is new MD and CEO of Maruti Suzuki

Hisashi Takeuchi is new MD and CEO of Maruti Suzuki

Rediff.com24 Mar 2022

The country's largest carmaker Maruti Suzuki India (MSI) on Thursday said it has appointed Hisashi Takeuchi as the new managing director and CEO with effect from April 1, 2022. The company's board in its meeting held on Thursday, appointed Takeuchi as the managing director and CEO from April 1, consequent to the completion of the term of Kenichi Ayukawa on March 31, 2022, MSI said in a statement. In order to facilitate a smooth transition, Ayukawa will continue as a whole-time Director designated as Executive Vice Chairman till September 30, 2022, and will continue to provide guidance to the auto major, it added.

Aditya Puri's dream for HDFC Bank: Indian Alibaba

Aditya Puri's dream for HDFC Bank: Indian Alibaba

Rediff.com9 Jul 2019

Tamal Bandyopadhyay details HDFC Bank's digital journey.

Tata launches long-awaited super app Neu, joins ecommerce battle

Tata launches long-awaited super app Neu, joins ecommerce battle

Rediff.com7 Apr 2022

The Tata group on Thursday launched its super app, Tata Neu, bringing all its brands in one platform as it seeks to play a major role in the Indian ecommerce space currently dominated by the likes of Amazon and Flipkart.

Sri Lanka: 'Political stability must be restored'

Sri Lanka: 'Political stability must be restored'

Rediff.com7 May 2022

'For the common man, the economic conditions are not going to get better.'

Apple Store to launch online in India on Sep 23

Apple Store to launch online in India on Sep 23

Rediff.com18 Sep 2020

The new online store, which will be launched on September 23, will provide customers with the same premium experience found in Apple Store locations around the world, delivered by online team members who are ready to offer their expertise, Apple said in a statement.

How BSNL can turn around its fortune post Rs 1.64-trn govt package

How BSNL can turn around its fortune post Rs 1.64-trn govt package

Rediff.com1 Sep 2022

Just a few weeks ago, Communications Minister Ashwini Vaishnaw did some tough talking with the senior managers of Bharat Sanchar Nigam Ltd, the ailing state-owned telecom service provider. The message was clear: They had to perform, quit by taking the voluntary retirement package or be compulsorily retired from service. The terse message from an otherwise polite and soft-spoken minister came just days after he announced a second and bigger package of Rs 1.64 trillion as part of a four-year turnaround plan for BSNL.

Snapdeal to deliver packages using robots

Snapdeal to deliver packages using robots

Rediff.com15 Sep 2020

In collaboration with autonomous mobility start-up Ottonomy IO, Snapdeal has successfully tested last-mile delivery using robots in select locations of Delhi-NCR.

India's digital economy to grow 10x to $800 bn by 2030

India's digital economy to grow 10x to $800 bn by 2030

Rediff.com1 Jul 2021

India's consumer digital economy which was pegged at $85-90 billion in calendar year 2020, is expected to become a $800 billion market by 2030, according to reports released by consulting firm RedSeer at its flagship event Ground Zero 5.0. The digital economy includes 60 per cent of travel, 40 per cent non-grocery retail, 30 per cent of education, 25 per cent of food and beverages services and 6 per cent of pharma/grocery going through digital channels by calendar year 2030. Online retail is set to become the third-largest market by scale by CY30 with an annual gross merchandise value (GMV) of $350 billion in CY30, said RedSeer.

Prabhu's 5-pronged strategy to put Railways on track

Prabhu's 5-pronged strategy to put Railways on track

Rediff.com17 Mar 2016

This was one of the toughest years for Indian Railways.

Tata Motors unveils Tigor EV; sales to begin from Aug 31

Tata Motors unveils Tigor EV; sales to begin from Aug 31

Rediff.com18 Aug 2021

Tata Motors on Wednesday unveiled Tigor EV, its second electric model in the personal mobility space after Nexon EV. The auto major has tasted success with Nexon EV, which currently commands about 70 per cent market share in the domestic electric vehicle segment. The Tigor EV comes powered by the company's high voltage electric architecture - Ziptron - and has been developed based on three pillars of technology, comfort and safety.

Recent tariff plan is not a new service: Voda Idea

Recent tariff plan is not a new service: Voda Idea

Rediff.com12 Aug 2020

VIL has countered Trai's contention that the RedX plan, which commits higher speeds, should have been informed separately so different aspects could have been examined before such service was launched.

Reliance Retail lines up big push in e-commerce space

Reliance Retail lines up big push in e-commerce space

Rediff.com12 Jun 2015

The company is keen on creating 'a differentiated e-commerce model'.

What Adani is doing to prevent Mumbai's power outage

What Adani is doing to prevent Mumbai's power outage

Rediff.com26 Feb 2021

'We are working in association with the state government and other transmission companies to make sure that the city never experiences blackouts'

E-commerce firms to speak local tongues

E-commerce firms to speak local tongues

Rediff.com1 Apr 2015

E-commerce websites are developing online content in Indian languages.

Ola Electric defers e-scooter sale to Sep 15 due to website glitch

Ola Electric defers e-scooter sale to Sep 15 due to website glitch

Rediff.com10 Sep 2021

Ola Electric's technology team is working hard to iron out the technical kinks that marred the electric vehicle company's hyped online sale of its electric scooters (e-scooters) - the S1 and the S1 Pro - on Wednesday, said company sources. The SoftBank-backed firm is facing technical difficulties in making the website live for the purchase of its e-scooters. According to company sources, the website couldn't go live as there were integration issues.

'Amazon has an outsize impact on India'

'Amazon has an outsize impact on India'

Rediff.com3 Jul 2021

'We are having an outsize impact not only on the lives of the customers and livelihood, but also the economy of India.'

Cricket on the big screen means green tills for Inox, PVR

Cricket on the big screen means green tills for Inox, PVR

Rediff.com22 Oct 2022

Following an agreement with the International Cricket Council (ICC) in this regard, INOX Leisure had last week said, it will showcase all group matches to be played by Team India, followed by the semi-finals and the final match.

SpiceJet flyers seeking refunds may have to wait for a few days

SpiceJet flyers seeking refunds may have to wait for a few days

Rediff.com11 Dec 2014

The airline has promised refunds within 10 days, but there is a rush

Beam me up, Scotty! Indian tech firm helped in Wuhan's Covid-19 fight

Beam me up, Scotty! Indian tech firm helped in Wuhan's Covid-19 fight

Rediff.com30 Mar 2020

Thanks to technological support provided by BlinkIN, a Bengaluru-based intelligent visual-assistance company, engineers in Wuhan were able to remotely install air ventilation systems in two hospitals in Wuhan, the epicentre of the coronavirus pandemic, reports Peerzada Abrar.

Jio launches India's first in-flight mobile services

Jio launches India's first in-flight mobile services

Rediff.com25 Sep 2020

Jio has partnered with AeroMobile to launch mobile services on 22 flights on international routes, with plans starting at Rs 499 per day.

How Ukraine war has put India's automakers in a fix

How Ukraine war has put India's automakers in a fix

Rediff.com29 Mar 2022

The sharp increase in commodity prices on account of the Russia-Ukraine war has put automakers in a fix. After the frequent price hikes in the current fiscal, manufacturers fear that any more price increases may further dent the already weak demand in certain segments. "We have taken several hikes and cannot immediately do it again. "We will have to closely watch the situation and act accordingly," said an official at an auto firm, declining to be identified. Even for companies like Tata Motors Passenger Vehicles, which has had a strong volume run and a robust order book, passing on the entire costs has been tough.

'Frugal management is essential for Indian companies'

'Frugal management is essential for Indian companies'

Rediff.com6 Sep 2022

'It leads to more investment, more money put in R&D, expansion and modernisation.'

How Uniphore Became A Unicorn

How Uniphore Became A Unicorn

Rediff.com26 Aug 2022

'I told myself, I will be 23 next year. Why can't I be a billionaire too?'

The race to adopt artificial intelligence

The race to adopt artificial intelligence

Rediff.com4 Jul 2017

Engineering product firms were among the first to embrace AI and machine learning. And the early adopters are reaping gains.

Demand for global air freight likely to rise by 4.5% in 2015

Demand for global air freight likely to rise by 4.5% in 2015

Rediff.com9 Jan 2015

The most significant growth was recorded by carriers in the Asia-Pacific and West Asian regions at 5.9 per cent and 12.9 per cent respectively. Carriers in these regions captured the vast majority of the global increase (93 per cent).

'Moonlighting Is Not A Big Deal'

'Moonlighting Is Not A Big Deal'

Rediff.com29 Nov 2022

'Career paths are no longer linear as professionals look to build a more holistic career portfolio that is true to their professional and financial goals.'

Amazon to shut down distribution unit in India, focus on core businesses

Amazon to shut down distribution unit in India, focus on core businesses

Rediff.com28 Nov 2022

Amazon India has decided to shut down 'Amazon Distribution', according to sources. This follows its recent decision to shut its food delivery and edtech offerings. The moves are part of the annual operating planning review process amid global macroeconomic uncertainty. The e-commerce giant is looking to focus on its core businesses, sources said.

Ikea to open 2nd India store in Navi Mumbai on Dec 18

Ikea to open 2nd India store in Navi Mumbai on Dec 18

Rediff.com5 Dec 2020

Next in line will be mega stores in cities such as Gurgaon and Bengaluru, though timelines for launch have not been specified yet. The company will also launch two more city-centre or smaller stores in 2021 in Mumbai to reach a wider audience.

Banks, end KYC-account freeze nonsense

Banks, end KYC-account freeze nonsense

Rediff.com7 May 2021

While law-abiding customers are harassed for KYC and have to comply with endless paperwork even to open and close accounts, DHFL could easily open nearly 260,000 fake home-loan accounts, reveals Debashis Basu.

'People Only Wear What Bollywood Wears'

'People Only Wear What Bollywood Wears'

Rediff.com24 Aug 2022

'Bollywood actresses like Parveen Babi and Zeenat Aman were huge inspirations, and they have stuck with us.'

MG Motor launches all-new ZS EV at Rs 21.99 lakh

MG Motor launches all-new ZS EV at Rs 21.99 lakh

Rediff.com7 Mar 2022

The all-new ZS EV will be available in two variants -- Excite and Exclusive, priced at Rs 21.99 lakh and Rs 25.88 lakh, respectively. The company said it has initiated bookings for the Exclusive variant, while bookings for the Excite trim will commence from July 2022. The model comes with the largest in-segment 50.3-kWh (kilowatt-hour) battery with advanced technology, offering a 461-km certified range in a single charge.

How ITC Infotech plans to boost digital capabilities

How ITC Infotech plans to boost digital capabilities

Rediff.com24 Jul 2017

ITC Infotech looks to buy 'sub-$50 mn' firms

Martand Sun temple puja attended by Sinha in Anantnag had no ASI nod

Martand Sun temple puja attended by Sinha in Anantnag had no ASI nod

Rediff.com9 May 2022

The puja, attended by Jammu and Kashmir Lt Governor Manoj Sinha at the premises of the Archaeological Survey of India-protected Martand Sun temple in Anantnag, was in violation of rules and the issue has been raised with the UT administration, ASI officials said on Monday.

The Challenges Before Ola, Uber...

The Challenges Before Ola, Uber...

Rediff.com3 Mar 2023

In many states, aggregators operate without a licence; in others, with the risk of the licence being revoked by any regional transport office on the slightest pretext.

Retail's technology therapy to counter 'Amazon Effect'

Retail's technology therapy to counter 'Amazon Effect'

Rediff.com4 Jun 2018

With expectations of customers changing and demand for seamless, uninterrupted shopping increasing, tech companies are now using this fear of becoming irrelevant as a sales pitch to sell their products to traditional retailers.

Indians are eager to share personal data online!

Indians are eager to share personal data online!

Rediff.com4 Sep 2017

Indians are eager consumers of digital advertising and are five times more willing to share personal data with companies when they are delighted by their digital experience.

Audi rolls out Rs 1.94-crore RS 7 Sportback

Audi rolls out Rs 1.94-crore RS 7 Sportback

Rediff.com18 Jul 2020

The new RS 7 Sportback is expected to give competition to the likes of Mercedes-AMG E 63 S and the BMW M5.